FAQ

Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at support@getcrazygifts.com

We ship from our partnered warehouses in the US. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing.

It will usually take 5-12 business days for all orders to arrive in the US. Shipping time to Canada, UK, and Australia is about 7-14 business days. Shipping times vary from product-to-product; based on demand and shipping location.

It will take about 2 business days.

You can place an order from any country, we ship Worldwide.

We have an office in the beautiful country: USA; Supply warehouses in: USA, UK, AUS, Canada, India and more....

We process orders in USD, GBP, AUD, CAD and INR based on the currency with which you added products to your cart. If you complete your checkout via PayPal, then you will checkout using USD currency converted at the latest exchange rate automatically.

Yes, all customers will receive an order number after placing their orders. Please contact us if you don't receive one within 24 hours.

If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately within 12 hours of placing an order via email at support@getcrazygifts.com.

All inquiries can be forwarded to support@getcrazygifts.com

We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex and also Paypal

Paypal offers Buyer protection and favors consumers by providing a secure gateway and good refund policies. This is why we advocate using Paypal to complete your transactions here safely without credit card risks.

Don't worry as you do not need to own a PayPal account to pay: you may enter your credit card's data directly at PayPal and complete your payment. You don't need to register a PayPal account either.

You can be absolutely sure that all purchases here are safe and secure. Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party.

No, Unfortunately our operations are only limited to credit/debit card transactions and Paypal. This is to ensure our customers get their consumer protection and also our business is validated.

We do not sell any customer information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.

For most countries you will not have to pay customs, but it depends where are you located and if you order more than 1 piece.

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